Via digg, an interesting (if somewhat obvious) article on what users hate about web sites. Here’s a snippet:
“Flash animations are an obvious, yet stellar, example of what users hate in a Web site; the skip intro button is the most used button on the Internet.
“Users hate flash because it’s a barrier to the site.”
[Theresa] Cunnington describes Flash as a classic example of “Jurassic Park Design,” that is, designing what you ‘can,’ rather than what you ’should.’
Yes. People and organizations seem to forget that web sites are supposed to be used for accessing information, not for advertising yourself. Or rather, having logical and easy access to information is the best form of web advertising. An organization’s web site is often a mirror of the organization itself; if the web site is all style and no substance — flashy, but hard to navigate and lacking in functionality — then you can usually bet that the organization is that way too. Likewise, an intuitive and useful web site is often the sign of an intuitive and useful organization.
College web sites are particularly guilty of the sins described in this article. So are a lot of blogs.
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