Let me preface this article by saying that I really like Google Documents. It’s a fantastic set of tools that extends basic office functionality to the web in really compelling ways. I’ve been incorporating Google Docs pretty centrally in my courses for the last few years — for example, I no longer hand out paper syllabi on the first day of classes but instead write the syllabi on GDocs and distribute the links; and I’ve given final exams on Google Docs with links to data that are housed in Google Spreadsheets. I love being able to create a document on the web and just leave it there for students (or whoever) to come see, collaborate, and comment — without having to keep track of paper and with virtually zero chance of losing my data. (If Google crashes, we have much bigger problems than the loss of a set of quiz data.)
But like anything, Google Documents isn’t perfect — and in particular, there are at least three things that I wish Google Documents would do that would push my really like-ness to unqualified love:
1. Bring back the old Equation Editor. A couple of years ago, Google rolled out an equation editor for Google Docs that was just beautiful — a small editor that had point-and-click features for adding equations and the ability to parse commands. In other words, it was a mini- editor built right into Google Docs that would implement almost any of the essential functionality of , including matrices, multi-line equations, and more. I remember discovering this editor two years ago and promptly writing up every single one of my linear algebra activities as Google Documents. Then, inexplicably, Google replaced this sweet goodness with a stripped-down equation editor that pales in comparison, supporting only a tiny fraction of ‘s command set, and in particular no matrices or multi-line equations. And the “new” editor is clunky and doesn’t seem to produce very good results. I have yet to hear a satisfactory explanation of why this change to a clearly-inferior editor was made. It can’t be because it was overtaxing Google’s system! This is Google, for goodness’ sake, and it’s 2011 — can’t we have a real editor for Google Docs? There’s already one for GMail, you know.
2. Allow comments and discussion threads on PDF’s uploaded to Google Documents. From a teacher’s perspective, one of the most compelling possibilities for Google Docs is to have students upload their class work on Google Docs and then initiate a running discussion thread on that work. Such a thing would replace the usual system of handing in work and having the teacher write comments on it, thereby turning the grading process into something more like a conversation. You can do this with documents created in Google Docs. But if you want students to create mathematical work — since, as I just noted, the current equation editor for GDocs doesn’t get the job done — students would have to create their work in MS Word or , convert to a PDF, and then upload it. No problem, except that discussion threads and comments aren’t allowed on uploaded documents. The option simply isn’t there in the menu system. Google acknowledges that comments and comment threads are only available on newly-created documents, and functionality is coming for older documents — but no word on uploaded documents. If this could be made to happen, grading student work suddenly gets a whole lot more interesting (and valuable for students).
3. Auto-shorten URL’s of links to documents. OK, this is pretty minor, because all I have to do is copy the URL given to me by Google and run it through bit.ly. But since Google already has its own URL shortener, why not just auto-compress the URL using that shortener at the moment the URL is generated? It saves a few clicks and makes users happier because we don’t have to deal with URL’s that are multiple dozens of characters long. And more practically, it makes Google Docs easier for novices to use — many new users (I’m envisioning a good portion of students in my classes who I’d like to get to use Google Docs) have no idea that URL shorteners exist.
What else would you add to this list? Better yet, are there hacks or workarounds that resolve these issues? (Or, thirdly, am I just mistaken on any of this?)